{"id":14838,"date":"2022-12-13T15:54:18","date_gmt":"2022-12-13T14:54:18","guid":{"rendered":"https:\/\/staging.lemanexpress.com\/?page_id=14838"},"modified":"2025-11-28T10:42:18","modified_gmt":"2025-11-28T09:42:18","slug":"disabled-passengers","status":"publish","type":"page","link":"https:\/\/staging.lemanexpress.com\/en\/disabled-passengers\/","title":{"rendered":"Disabled passengers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14838\" class=\"elementor elementor-14838 elementor-14768\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e70316 e-flex e-con-boxed e-con e-parent\" data-id=\"1e70316\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-703fb37 elementor-widget elementor-widget-heading\" data-id=\"703fb37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Disabled passengers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d1c12b e-flex e-con-boxed e-con e-parent\" data-id=\"9d1c12b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-38dc142 e-flex e-con-boxed e-con e-child\" data-id=\"38dc142\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3cd6d2 elementor-widget elementor-widget-text-editor\" data-id=\"e3cd6d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">The L\u00e9man Express trains have been designed to provide easy access for people with disabilities :<\/p><ul style=\"text-align: left;\"><li style=\"text-align: left;\">An adapted carriage with space for wheelchairs in each train ;<\/li><li>Visual and audio information for the hearing and visually impaired ;<\/li><li>Platform-level trains<\/li><li>Extra-wide doors and wheelchair-accessible toilets ;<\/li><li>Movable footboards (on R\u00e9giolis trains in France) and automatic ramps (on Flirt trains in Switzerland).<\/li><\/ul><p style=\"text-align: left;\">Disabled passengers must purchase tickets or passes to travel on L\u00e9man Express trains.<\/p><p style=\"text-align: left;\">However, guide dogs and individuals accompanying disabled passengers may travel free of charge.<\/p><p style=\"text-align: left;\">Disabled passengers just need to show their disability card to the ticket inspector.<\/p><p style=\"text-align: left;\">The disability cards accepted on L\u00e9man Express trains are :<\/p><p style=\"text-align: left;\"><strong>For passengers living in France : <\/strong><\/p><ul style=\"text-align: left;\"><li>The civil disability, priority or parking card ;<\/li><li>The mobility disability card ;<\/li><li>The &#8220;reformed\/war pensioner&#8221; card.<\/li><\/ul><p style=\"text-align: left;\">This also applies to wheelchair users in everyday life and to wheelchair users at stations.<\/p><p style=\"text-align: left;\"><strong>For passengers living in Switzerland : <\/strong><\/p><ul style=\"text-align: left;\"><li>The &#8220;Swiss Identity Card for Travellers with a Disability&#8221; \u00a0<\/li><\/ul><p style=\"text-align: left;\">The terms and conditions of travel for disabled passengers \u2013 including fares and passenger assistance \u2013 are managed by the Swiss (SBB) and French (SNCF) railway companies.<\/p><p style=\"text-align: left;\">The passenger assistance service is free of charge for passengers in wheelchairs, visually impaired passengers and passengers with other mental or physical impairments.\u00a0<\/p><p style=\"text-align: left;\">For cross-border journeys, we suggest you contact the railway company in your departure country at least 24 hours before your departure.<\/p><p style=\"text-align: left;\"><strong>If you travel from Switzerland, please contact the Swiss Federal Railways (SBB) :<\/strong><\/p><ul><li style=\"text-align: left;\">By telephone to the Call Center Handicap: 0800 007 102 free of charge in Switzerland (from 06:00 to 22:30). From abroad +41 800 007 102.<\/li><li style=\"text-align: left;\">By completing the <a href=\"https:\/\/www.sbb.ch\/fr\/aide-et-contact\/produits-services\/mobilite-reduite\/voyages-en-autonomie\/formulaire-de-commande.html\">online form<\/a>.<\/li><\/ul><p style=\"text-align: left;\"><strong>For more information :<\/strong> <a href=\"https:\/\/www.sbb.ch\/en\/station-services\/passengers-with-reduced-mobility.html\">SBB\u00a0website<\/a><\/p><p style=\"text-align: left;\"><strong>If you travel from France, contact the French National Railway Company (SNCF) :<\/strong><\/p><ul><li style=\"text-align: left;\">By phone: In France at 3212, from abroad at +33(0)9 72 72 00 92 every day between 8 a.m. and 8 p.m. (local call rate).<\/li><li style=\"text-align: left;\">By completing the <a href=\"https:\/\/www.garesetconnexions.sncf\/fr\/assistances-psh-pmr\">online form<\/a>.<\/li><\/ul><p style=\"text-align: left;\">The station assistance service is a support service for people with disabilities. It is available 7 days a week from the first to the last train.<\/p><p style=\"text-align: left;\"><strong>For more information :<\/strong>\u00a0<a href=\"https:\/\/www.ter.sncf.com\/auvergne-rhone-alpes\/services-contacts\/assistance-accessibilite\/service-assistance-gare\">SNCF\u00a0 TER<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The L\u00e9man Express trains have been designed to provide easy access for people with disabilities : An adapted carriage with space for wheelchairs in each train ; Visual and audio information for the hearing and visually impaired ; Platform-level trains Extra-wide doors and wheelchair-accessible toilets ; Movable footboards (on R\u00e9giolis trains in France) and automatic [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1866,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pmb_meta_hide_page_header":false,"pmb_meta_header_spacing":"default","pmb_meta_footer_spacing":"default","footnotes":""},"class_list":["post-14838","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-13 09:03:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/pages\/14838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/comments?post=14838"}],"version-history":[{"count":10,"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/pages\/14838\/revisions"}],"predecessor-version":[{"id":597961,"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/pages\/14838\/revisions\/597961"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/media\/1866"}],"wp:attachment":[{"href":"https:\/\/staging.lemanexpress.com\/en\/wp-json\/wp\/v2\/media?parent=14838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}